Sunconnect
Sunconnect
This policy explains how layby works at Sunconnect. By starting a layby, you agree to these terms.
Layby is available to registered Sunconnect customers with a verified email address. You must be logged in to start a layby on a specific product.
A minimum deposit of 30% of the product price is required when you start your layby. You may pay any amount between the minimum deposit and the remaining balance at any time within the 90-day layby term. Payments are subject to admin approval.
Each layby runs for 90 days from the start date. You must complete payment in full before the expiry date. We send payment reminders every 15 days while your layby is active.
When your layby is started, the selected item is reserved for you and removed from available stock. The product cannot be changed once the layby agreement is accepted.
If you cancel your layby, a penalty of 30% of the amount you have paid will be forfeited. The remaining balance may be refunded according to our refund process.
If your layby expires before full payment is made, the layby will be marked as expired, the reservation released, and any payments handled according to our cancellation policy.
Once you have paid the full product price and all payments are approved, your layby is completed and we will arrange fulfilment of your order.